Adding mailboxes as your team grows
5 min read
Start with one shared address that anyone can answer, usually hello@ or support@, so nothing waits on one person.
Add personal addresses as people join. Individual names build trust in sales and client conversations.
Keep role addresses for anything that should outlive a single person: billing, careers, press.
Every mailbox you create appears in the same inbox and the from-address picker, so switching hats takes one click.